12jet's Terms & Conditions — transparently, in Bangla

These Terms and Conditions govern the 12jet platform — available at 12jet.best — applies to all use of the platform. 12jet is an internationally licensed online gaming and betting service provider.

By registering an account on 12jet or using the platform, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using 12jet.

These Terms & Conditions are available in both English and Bengali. In the event of any discrepancy, the English version shall prevail.

To register on 12jet, you must provide accurate and complete information. 12jet reserves the right to close any account created with false information at any time.

Each individual may open one account only. If a single person holds multiple accounts, all bonuses will be voided and all accounts suspended. If multiple members of the same household play from the same device or network, separate verification may be required.

Identity verification (KYC) may be mandatory after registration — particularly before large withdrawals, where a National ID card or passport may be required.

• The email address and phone number provided at registration must remain active.
• Keeping the account password secure is entirely the user's responsibility.
• You may not share your account with or allow access to any other person.
• To update any account information, please contact support.

12jet accepts deposits via bKash, Nagad, Rocket, and Bank Transfer. All transactions must be made from an account registered in your own name — payments from third parties are not accepted.

Deposits are generally credited to your account instantly. Occasionally, network delays may extend this to up to 15 minutes. If a deposit has not been credited within 30 minutes, please contact support immediately.

Withdrawal requests are typically Within 24 hours processed. However, larger withdrawals or first-time withdrawals may be subject to additional verification.

Before placing a bet on 12jet, make sure you fully understand the odds and applicable terms. Once a bet is confirmed, it cannot be cancelled unless a technical error has occurred.

Odds change rapidly in live betting. At times, due to market movements during processing, a bet may be accepted at different odds than those displayed when it was placed. In such cases, you will be asked to confirm whether you wish to proceed at the updated odds.

12jet may void a bet under the following circumstances:

• If a match or event is cancelled or postponed by more than 48 hours from the scheduled time.
• If an obvious technical error is detected in the odds (e.g., a live bet offered at odds of 0.01).
• Evidence of match-fixing or corruption.
• If a bettor engages in fraudulent activity.

For accumulator or multi-bets, if one event is cancelled, that leg's odds 1.00 the remaining bets will continue to stand.

12jet regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms that must be followed.

Wagering Requirement: To withdraw bonus funds, you must wager the bonus amount a specified number of times. For example, a ৳1,000 bonus with x10 wagering means you must place ৳10,000 in bets first.

• Bonuses may only be used on eligible bet markets — certain bet types may not count towards wagering requirements.
• Only one bonus may be active at a time, unless a promotion explicitly states otherwise.
• Bonus funds cannot be withdrawn directly — only winnings generated after the wagering requirement is met are eligible for withdrawal.
• Bonuses are generally valid for 7–30 days. Any unused bonus will be automatically cancelled upon expiry.
• If fraudulent use of a bonus is suspected, 12jet reserves the right to void the bonus and any associated winnings.

12jet reserves the right to close or suspend any account at any time if a user is found to have violated these Terms & Conditions.

An account may be immediately suspended for the following reasons:

• Operating multiple accounts.
• Registering with false information.
• Use of betting software or bots.
• Using another person's account or attempting to hack one.
• Money laundering or suspicious financial activity.
• If there has been no account activity for more than three years (inactive account).

You can close your account at any time. Any remaining balance will be verified and refunded, but bonus funds will not be returned.

12jet believes betting should be a form of entertainment — never a problem. That's why we provide a range of responsible gaming tools.

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Betting limits: Set a limit on how much you want to bet within a given period.
• Cooling-Off Period: Take a break ranging from 24 hours to 6 months.
• Self-Exclusion: Temporarily deactivate your account yourself.

If you feel that betting is getting out of control, please contact support or Responsible Gambling Visit the page. We're always here to help.

12jet is fully committed to protecting your personal information. To learn more about how we collect, store, and use your data, please review our Privacy Policy View page.

In short: your personal data is never sold to third parties. We only collect information necessary to operate our services, and all data is secured with 256-bit SSL encryption.

For any complaint regarding a bet outcome, payment, or account matter, please contact our customer support team first. The support team typically provides an initial response within 24–48 hours.

For complex disputes support@12jet.best-with full details. Including your account ID, transaction ID, and a clear description of the issue will help speed up the process.

If anyone is unsatisfied with a decision made by 12jet, they may appeal to the relevant Licensing Authority. The support team will provide full details on how to proceed.

12jet reserves the right to update these Terms and Conditions at any time. Users will be notified of any significant changes via their registered email address or through an on-site notice.

Continued use of 12jet after any changes take effect will be considered acceptance of the updated terms.

The last updated date is always shown at the top of this page. We recommend checking back regularly.